Click here for our Low and High Seasons
We are required, by law, to pay penalty rates on public holidays. To enable us to give pets the care you expect and the care they deserve 365 days a year, a surcharge applies to high season rates at $5 per pet per day for all gazetted public holidays.
Discount share is a discount we offer to a family who have 2 or more cats living together at the same address, sharing the same room.
Cats from different households are never housed together.
Our prices are an estimate as a guideline only and subject to change from time to time. There are costs we cannot continue to absorb which are imposed upon us by our Government and our suppliers.
The number of days booked include the day of check-in and the day of check-out as your pet/s will be attended to on both these days.
We are happy to offer discounts in our low season for multi pet families and long term holidays. To assist with payment, we are happy for you to make periodical payments prior to check-in.
Our prices are our basic costs which include:
Food and bowls - we feed Royal Canin, but have other foods available for our fussy eaters.
Feed time - please appreciate that cats are grazers. If you have 2 or more cats sharing the same room who can't eat the same food, you will need to have 2 adjoining rooms which can be opened once the food has been removed.
Bedding - comfy beds with freshly cleaned lambswool type covers.
Indoor reverse cycle air conditioning.
Unlimited access to their own individual, outdoor, undercover verandah area.
Complimentary pats and cuddles as per each guests requirements.
You need to pay for extra services that takes extra time, for example:
Giving injections, special care for the elderly or convalescing pets (POA).
Administering medications and or storage and handling wet food brought from home ($3 a day).
There is no charge for handling of dry food brought from home.
Pickup and delivery service - prices and availability on area upon request.
Booking deposits - Other than the Easter long weekend and the Christmas/New Year period, we do not ask for a booking deposit, however notification of cancellations would be appreciated please. During all school holidays, payment is required on check-in with no refund for early returns. Please click on our links for our T's & C's regarding stays over Easter and December/January.
As we are a small family owned and operated business, we are unable to absorb all of the price increases placed upon us by our suppliers and Government.
We refuse to compromise on the care given to precious family pets, therefore we may be forced to adjust our prices from time to time. Any adjustments necessary will be as minimal as possible and changed without notice to future or existing bookings.
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